Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Configuration Manager on September 28, 2008, 04:42:51 AM

Title: Unlock Config Mangr
Post by: Configuration Manager on September 28, 2008, 04:42:51 AM

Hi ,
      Someone has activated Read-Only mode in the configuration Mngr.. How can I take it off... I can't do anything !! Help Plz...  >:D

Title: Re: Unlock Config Mangr
Post by: barleycorn on September 28, 2008, 05:12:28 AM

First check that your dbserver is up and running - this may well be the issue, and also that config server has no connectivity issues.
If that wasn't the problem, then log in to config manager using the "default" user and uncheck the "Read-Only Mode" from the Tools menu.

Title: Re: Unlock Config Mangr
Post by: mahesh on September 28, 2008, 05:32:36 AM

Yeah.. Yesterday we made sql installation & now its ok ....

Title: Re: Unlock Config Mangr
Post by: Marco64 on September 29, 2008, 07:37:34 AM

Also:
If the Primary ConfServ goes off the Backup takes over but ConfServ will be in read only. To unlock this you will have to start the Primary again as primary.

Title: Re: Unlock Config Mangr
Post by: victor on September 29, 2008, 11:34:41 AM

Really?

Title: Re: Unlock Config Mangr
Post by: Fra on September 29, 2008, 01:25:23 PM

mmh..which config server is the config manager connected to now?

Title: Re: Unlock Config Mangr
Post by: kowari on September 30, 2008, 04:03:37 AM

Also check you are not connecting to a configuration proxy server is you are using those.