Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Thong.Tran on January 01, 1970, 12:00:00 AM

Title: CCpulse has no statistics on Rockwell ACD group.
Post by: Thong.Tran on January 01, 1970, 12:00:00 AM

Does anyone knows how to get CCpulse to monitor Rockwell Spectrum applications and Rockwell agent groups?. I have set the inform host call status in each of the application but that didn't help any.
Thanks