Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Mat on October 06, 2008, 03:50:35 PM

Title: Update Template
Post by: Mat on October 06, 2008, 03:50:35 PM

I have thgis message

Immposible to update storage for template 'consulta'

whats the problem

Thank you

Title: Re: Update Template
Post by: Adam G. on October 06, 2008, 04:37:49 PM

In CME look at the CCPulse configuration ->Options tab\Storage and look for which option uses the consulta.stg file. Then check if the file exists or there aren't any permission issues like 'read-only'.

Pavel