Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cavagnaro on October 10, 2008, 05:02:21 PM

Title: Read Options from CME objects
Post by: cavagnaro on October 10, 2008, 05:02:21 PM

Hi guys,
I know you have mentioned it many times, but how can I read an option from RP, agent, URS from a strategy? Have tried searching but can't remember what was the question about that time...
Thanks

Title: Re: Read Options from CME objects
Post by: René on October 10, 2008, 05:41:10 PM

Hi Cavagnaro,

There is a function in IRD named "GetConfigOption" that allows you reading keys stored in the section named "__ROUTER__" or "<...name of URS application...>" on Annex tab of Routing Point or URS application or Tenant or TServer application.

Hope it helps you
René

Title: Re: Read Options from CME objects
Post by: cavagnaro on October 10, 2008, 07:06:04 PM

Yup :) That was it. Thanks René!