Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: rjdeclines on November 07, 2008, 12:27:58 AM

Title: 267: level=5 text=state of call isn't good for routing
Post by: rjdeclines on November 07, 2008, 12:27:58 AM

Our environment has a 7.5 URS with 7.6 Stat Server  7.6 T-server Nortel CS2100.

Has any one seen this error in their logs when trying to route a call to an agent?

267: level=5 text=state of call isn't good for routing

Trying to find out what conditions would write this to the logs.

Thanks