Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: tsmcoll on November 10, 2008, 02:07:11 PM

Title: GVP 7.6 with Avaya CM 3 and AES 4.2?
Post by: tsmcoll on November 10, 2008, 02:07:11 PM

Has anyone tested GVP 7.6 with Avaya CM 3 and AES 4.2? I am looking for any known issues. Tks

Title: Re: GVP 7.6 with Avaya CM 3 and AES 4.2?
Post by: René on November 10, 2008, 10:08:32 PM

Hi,

I would suggest you to discuss your deployment with Genesys TechSupport as GVP 7.x+Avaya via SIP isn't officially supported (as I know) :(. Maybe it would be safer to use SIP Server and deploy GVP in behind SIP Server. There is a document describing such integration on Genesys TechSupport website.

R.