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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Karim on January 01, 1970, 12:00:00 AM

Title: Campaign group status
Post by: Karim on January 01, 1970, 12:00:00 AM

Hi All,

Title: Campaign group status
Post by: Karim on January 01, 1970, 12:00:00 AM

Sorry for this ;)))

I have install the outbound module and I create all object needed to run. Now the campaign is loaded and running, but If I look the status in ccpulse I found : StatusDeactived. Can you help me to understand this and also how I can change this.
I have 2 agents in the group and the status for both are login and not ready for inbound.
The Campaign is in preview mode.

Thks

Karim