Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: elwan on November 21, 2008, 03:47:59 AM

Title: application connections
Post by: elwan on November 21, 2008, 03:47:59 AM
Hi,

Is it possible for a statserver application be connected to two different message server application?

E.g. In the connection tab property of statserver1 application it would have two message server application.

Thanks.
Title: Re: application connections
Post by: cavagnaro on November 21, 2008, 04:49:55 AM
Why would you want to do that? Message Server is unique on an Genesys enviroment...is this because of redudancy?
Title: Re: application connections
Post by: elwan on November 24, 2008, 02:29:58 AM
Nope. Our environment has more than one message servers, and it is not just for redundancy purposes.

So is it possible to connect to two or more message servers per stat server application?
Title: Re: application connections
Post by: cavagnaro on November 24, 2008, 03:19:30 AM
Message Server allows your applications to share a communication and then for example allow to store error messages or send this errors to SCS so an alarm can be executed. I personally don't see why to have more than one message server...two SCS? If only one SCS then this will receive duplicated messages from both Message Servers...
Maybe I'm missing something and need to re-read theory???
Title: Re: application connections
Post by: siddharth.taneja on November 24, 2008, 07:19:02 AM
it could be a routing message server (just for monitoring purposes)....
Title: Re: application connections
Post by: Dionysis on November 25, 2008, 01:10:14 AM
In our environment we run multiple message servers, using the distributed management layer model.  Primary and Backup pairs of Msg Server and SCS on each site, all in a single config environment.

However I have never come across a situation where an application needed multiple message server connections.

I assume it's possible, but I can't think why you would want to do it.