Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: sunitha on December 02, 2008, 02:43:19 PM

Title: config crash
Post by: sunitha on December 02, 2008, 02:43:19 PM

is there any possibility of config server getting crashed if i install webfolder in Internet explorer 5

Thanks
suni

Title: Re: config crash
Post by: CTIgem on December 02, 2008, 03:00:14 PM

I don't see any relevance with directory structure.
If you are using IE5, which version of OS are you running?

Title: Re: config crash
Post by: sunitha on December 02, 2008, 03:01:08 PM

windows 2000 advance server

Title: Re: config crash
Post by: CTIgem on December 02, 2008, 03:05:07 PM

That should be ok. config server 7.x?
Is there any reason you need to install it on the web folder?

Title: Re: config crash
Post by: sunitha on December 02, 2008, 03:06:42 PM

no its config server 6.5.

actually config got crashed, and i see in the application log that just after 2 mins after config's crash theres an installation of webfolder.

just wanted to confirm if this is the reason for the crash

thanks for your help

Title: Re: config crash
Post by: CTIgem on December 02, 2008, 03:10:09 PM

I wouldn't install it within web folder, if I were you.