Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Alvaro on January 01, 1970, 12:00:00 AM

Title: VoIP Suite X VoIP ICC
Post by: Alvaro on January 01, 1970, 12:00:00 AM

Does anyone know ho to plug the VoIP environment (DMX, SM, SMCP_TServer) with the AgentStart source that comes with the Internet Contact Center ?

Title: VoIP Suite X VoIP ICC
Post by: Sam Shkrabov on January 01, 1970, 12:00:00 AM

Hi,
The simplest way is to configure regular voice DNs (extensions/positions) for VoIP Option and don't use voip dn (this will disable Net Meeting part of Universal Desktop).

Please email me directly for additional information.

Sam Shkrabov.
Development Manager, VoIP Option.