Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: ahdeshpande on December 14, 2008, 06:32:48 AM

Title: Genesys SIP
Post by: ahdeshpande on December 14, 2008, 06:32:48 AM

Dear All,

I am looking for understanding and learning more into Genesys SIP. Please do let me know for any demo / ppts available on the same..

Ashutosh
ashutoshhdeshpande@gmail.com

Title: Re: Genesys SIP
Post by: cavagnaro on December 15, 2008, 03:21:09 AM

You can find a lot of info on Genesys Support site and in Revgen. Of course only if you have access.
SIP Server is a TServer which in one way talks "Genesys" and in the other SIP instead of CSTA for example.

Title: Re: Genesys SIP
Post by: ahdeshpande on December 15, 2008, 06:33:22 AM

Thanks cavagnaro for your response. I would like to know what is REVGEN?

Ashutosh

Title: Re: Genesys SIP
Post by: catanirex on December 15, 2008, 07:22:49 AM

Revgen is the old Genesys site for product information etc for sales and VARS.
Xchange is the new site called.

You need a Genesys login to access the site

Title: Re: Genesys SIP
Post by: ahdeshpande on December 15, 2008, 08:24:27 AM

I have a genesys login with me. Can you forward the URL, so that i can search there?

Thanks,
Ashutosh

Title: Re: Genesys SIP
Post by: barleycorn on December 15, 2008, 03:13:40 PM

http://revgen.genesyslab.com
EDIT: Hmm. Didn't notice when it happened, but seems to have been completely replaced now by xchange.  I thought it used to be that both sites existed while xchange slowly replaced revgen. Looks like that's happened now. Even if you go to http://www.genesyslab.com/revgen you get eventually redirected to xchange.