Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: arif4genesys on December 15, 2008, 07:28:52 PM

Title: How to configure Standalone GVP without CTI
Post by: arif4genesys on December 15, 2008, 07:28:52 PM

Hi,

Please Guide how to configure Stand alone GVP without CTI Framework.

1) How the call will land on GVP without Switch?
2) How the Switch will establish link with GVP without CTI?

  Anticipating your favourable reply.

Title: Re: How to configure Standalone GVP without CTI
Post by: cavagnaro on December 15, 2008, 07:42:42 PM

In your SIP gateway you will transfer the call to an external outbound gateway (GVP) then you will instruct GVP tha tif he receives a call in (for example) 69010@gvp he will trigger some app. Of course your SIP Gateway is sending the call to 69010@gvp too.

Title: Re: How to configure Standalone GVP without CTI
Post by: arif4genesys on December 15, 2008, 07:50:55 PM

Thanks for the quick response,
Can you please elaborate more How the SIP Gateway is Transfering the call to GVP?

Title: Re: How to configure Standalone GVP without CTI
Post by: René on December 15, 2008, 08:12:54 PM

Arif,

I feel from your posts that your knowledge about SIP, CTI and telephony is very limited. I would suggest you to hire some professional to help you with the implementation. Don't expect that somebody from the forum will provide you with detailed step-by-step "How to configure SIP gateway", "How to install standalone GVP" etc.

In case you have specific issue or question we will do our best to help you.

R.