Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Ansh on December 17, 2008, 12:37:59 PM

Title: Need to connect Java email server to Microsoft exchange server
Post by: Ansh on December 17, 2008, 12:37:59 PM

Hi,

I need to connect Java Email Server to our corporate microsoft exchange server.

They are not using POP3 and SMTP.

There must be some section which we have to create in the Options of Email server but i am not aware of exactly what sections and sub sections we have to create.

(What i know is just my exchange server name and User name and password) ;)

Please help me out with this.

Thanks,
Ansh

Title: Re: Need to connect Java email server to Microsoft exchange server
Post by: cavagnaro on December 17, 2008, 01:07:00 PM

You only can use PO3 or IMAP. You need to enable one those protocols, about security you can enable them only for Genesys IP Address so no issue with that.

Title: Re: Need to connect Java email server to Microsoft exchange server
Post by: jbobinsk on December 17, 2008, 03:10:22 PM

For POP3 you have to create section 'pop-client' and inside it provide a lot of parameters for example 'port', 'server', 'mailbox', 'password', and for SMTP you have to set section 'smtp-client' with a seria of parameters.
All that and a lot more information you can find in Genesys reference document for multimedia.

Regards
jbobinsk

Title: Re: Need to connect Java email server to Microsoft exchange server
Post by: barleycorn on December 17, 2008, 04:57:03 PM

It's not particularly well documented (at least in the last revision of the pdf that I have), but you can also enable POP3S (secure POP over SSL), but basically as has been stated, ESJ only works with POP3 and IMAP which you must enable on your Exchange server.