Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: zewt on January 01, 1970, 12:00:00 AM

Title: JRUN and ICC 6.1
Post by: zewt on January 01, 1970, 12:00:00 AM

Hi

Did anyone manage to make ICC 6.1 to run in JRUN 3.1 distributed environment?

Regards

Title: JRUN and ICC 6.1
Post by: Vic on January 01, 1970, 12:00:00 AM

We are evaluating right now. It seems to be working, but there are aa lot of billions of little tiny things you need to do to get it to work... :(

Title: JRUN and ICC 6.1
Post by: zewt on January 01, 1970, 12:00:00 AM

My Hipbone server is up and running but no matter what i set, i can only corowse internal websites. i had set the business rule to false.

Vic, you have any idea what i need to change?
Thanks.

Title: JRUN and ICC 6.1
Post by: zewt on January 01, 1970, 12:00:00 AM

Found out that current Hipbone server version does not support proxy server. The hipbone server must have direct connection to the internet.

Title: JRUN and ICC 6.1
Post by: Vic on January 01, 1970, 12:00:00 AM

Zewt,

do you have a simple procedure you could share as to how to install Hipbone Server and the rest of the callback? I cannot get the hibpone server to work.
Thanks,
Vic

Title: JRUN and ICC 6.1
Post by: Zewt on January 01, 1970, 12:00:00 AM

Do you have the copy of ICC6.1 migration guide download from Genesys Website?