Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: mdewhurstuk@gmail.com on January 15, 2009, 12:27:03 PM

Title: Best tool to view Genesys logs files
Post by: mdewhurstuk@gmail.com on January 15, 2009, 12:27:03 PM

hi what is the best one to use at the moment?

Can you also send me the link to download Kazimir as i was using this in the past.

Mike

Title: Re: Best tool to view Genesys logs files
Post by: kip1 on January 15, 2009, 12:39:13 PM

I can not say which is best. But here is link for Kazimir 0.2.0.2

[url=http://journal.nearbennett.com/2008/02/29/genesys-tserver-textpad-syntax-file/]http://journal.nearbennett.com/2008/02/29/genesys-tserver-textpad-syntax-file/[/url]

P.S. If I am breaking some rules by posting this link, please forgive me and please delete my post.


The force will be with you.......always

Title: Re: Best tool to view Genesys logs files
Post by: Steve on January 15, 2009, 01:32:00 PM

The latest beta of Kasimir (0.3.0.1) is available from the Genesys support site.

Title: Re: Best tool to view Genesys logs files
Post by: Gulden_NL on January 16, 2009, 12:30:53 AM

Answered yesterday.  [url=http://www.sggu.com/smf/index.php/topic,1062.15.html]http://www.sggu.com/smf/index.php/topic,1062.15.html[/url] Kazmir 1.0 (latest release) is available straight from the developer on Sourceforge.net [url=http://sourceforge.net/project/platformdownload.php?group_id=221672]http://sourceforge.net/project/platformdownload.php?group_id=221672[/url] 

Title: Re: Best tool to view Genesys logs files
Post by: Dave on January 16, 2009, 02:41:32 AM

[quote author=Guilden_NL link=topic=3736.msg15998#msg15998 date=1232065853]
Answered yesterday.  [url=http://www.sggu.com/smf/index.php/topic,1062.15.html]http://www.sggu.com/smf/index.php/topic,1062.15.html[/url] Kazmir 1.0 (latest release) is available straight from the developer on Sourceforge.net [url=http://sourceforge.net/project/platformdownload.php?group_id=221672]http://sourceforge.net/project/platformdownload.php?group_id=221672[/url] 
[/quote]I don't think this is the same application.  Sergey Belov in Genesys Tech Support was the developer of the Kazimir tool that analyzes Genesys log files... and that's a Windows application.  On the other hand, it appears from the [url=http://kazimir.sourceforge.net/index.php?page=contacts]Contacts page[/url] on SourceForge that a couple guys in France are responsible for the Kazimir that you linked to, which is a perl application that's platform independent and would have no knowledge of the structure of a Genesys log file.

Title: Re: Best tool to view Genesys logs files
Post by: Gulden_NL on January 16, 2009, 03:04:05 AM

Well shucks, I stand corrected!  :-[  I downloaded it and planned to check out this version over the weekend, but obviously haven't looked at it yet. 

Title: Re: Best tool to view Genesys logs files
Post by: eliu on February 03, 2009, 03:46:29 PM

My personal favorite is TextPad.

[quote author=mdewhurst link=topic=3736.msg15980#msg15980 date=1232022423]
hi what is the best one to use at the moment?

Can you also send me the link to download Kazimir as i was using this in the past.

Mike
[/quote]

Title: Re: Best tool to view Genesys logs files
Post by: Rick020200 on February 03, 2009, 09:17:58 PM

[quote author=Steve link=topic=3736.msg15983#msg15983 date=1232026320]
The latest beta of Kasimir (0.3.0.1) is available from the Genesys support site.

[/quote]
More specifically, it is available from the Knowledge base (search for 'kazimir' in troubleshooting utilities), not from your company approved downloads.

Title: Re: Best tool to view Genesys logs files
Post by: Fra on February 04, 2009, 09:47:10 AM

Kazimir is helpful to check long sequence of events; but what I usually use and prefer is Ultraedit.