Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: HGinc on January 21, 2009, 09:03:45 PM

Title: T-Server without PBX (switch)
Post by: HGinc on January 21, 2009, 09:03:45 PM

Hi, nice to meet you all ;D

My company is using Voice Platform SDK to integrate our software with Genesys T-Server. (I am in the process of installing T-Server for testing purposes)
I am wondering if T-Server can generate CTI events without connecting to a PBX. Or do I have to configure our PBX to talk to the T-Server?

Thank you,
Alex

Title: Re: T-Server without PBX (switch)
Post by: cavagnaro on January 22, 2009, 12:58:49 AM

You can use an emulator, ask for it to your sales guy

Title: Re: T-Server without PBX (switch)
Post by: manumariyappa on January 22, 2009, 12:29:10 PM

Ideally, try using an emulator as Cav has replied eariler. But if you really want to get your hands dirty, configure the T-server to talk to the PBX to get a real life situation hang on CTI events.

Title: Re: T-Server without PBX (switch)
Post by: HGinc on January 23, 2009, 12:22:05 AM

Thanks to both for the replies.
In the SDK which we purchased from Genesys, I found a simulator called Gplus Simulator Toolkit. Is this what you are referring to?

Title: Re: T-Server without PBX (switch)
Post by: cavagnaro on January 23, 2009, 01:19:31 AM

Yes

Title: Re: T-Server without PBX (switch)
Post by: HGinc on January 23, 2009, 04:22:28 PM

Okay, thank you ;)