Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: sunilkumar.m on February 04, 2009, 07:05:38 AM

Title: about call flow in genesys
Post by: sunilkumar.m on February 04, 2009, 07:05:38 AM

hi,
  I'm new to this forum, can anyone help me in knowing about [b][glow=red,2,300]call flow in genesys[/glow].[/b]

Title: Re: about call flow in genesys
Post by: Fra on February 04, 2009, 09:59:09 AM

Can you be more specific? Cause otherwise this question sounds like "What's Bible about?"
A good starting point may be the Genesys 7 Events and Models Reference Manual.

Fra

Title: Re: about call flow in genesys
Post by: alex on February 05, 2009, 04:53:20 AM

Hi, Where I can find Genesys 7 Events and Models Reference Manual?

Title: Re: about call flow in genesys
Post by: Fra on February 05, 2009, 09:49:16 AM

On the Genesys Techincal Support website.

Title: Re: about call flow in genesys
Post by: Adam G. on February 05, 2009, 09:52:24 AM

[quote author=sunilkumar.m link=topic=3808.msg16412#msg16412 date=1233731138]
hi,
   I'm new to this forum, can anyone help me in knowing about [b]call flow in genesys.[/b]
[/quote]

Can you tell us what you are trying to achieve, then we can give you some pointers?

Pavel

PS using the glow tags was horrible

Title: Re: about call flow in genesys
Post by: jagadish on February 20, 2009, 11:21:44 PM

Hi,

I searched the Genesys Technical Website but unable to find such a document (Genesys 7 Events and Models Reference Guide).

Can any one pls provide me the link

Jagadish

Title: Re: about call flow in genesys
Post by: ahdeshpande on February 23, 2009, 08:01:46 AM

If you have any query, then post it. If you can elaborate on which part of Genesys Solution your question is aiming, then we can provide a direction.

ASh