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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Kirill on February 11, 2009, 11:51:20 PM

Title: Installing GVP 7.6 on Windows server x64
Post by: Kirill on February 11, 2009, 11:51:20 PM

Hello!
How can i install GVP 7.6 on Windows server 2003 x64?
I was tried setup of EMPS, Dispencer etc., but at the beginning of the setup i have recieve an error message that  soft can not been installed on windows server 2003 x64.
Help me, please.

Title: Re: Installing GVP 7.6 on Windows server x64
Post by: Kirill on February 12, 2009, 12:21:01 AM

in [b]Genesys Supported Operating System documentation[/b] writed that GVP 7.6 can be installed on Window Server 2003 x64 in 32-bit compatibility mode.
But i can't do it.

Title: Re: Installing GVP 7.6 on Windows server x64
Post by: Kirill on February 16, 2009, 03:26:20 PM

Hello!
It is possible to install GVP 7.6 on Windows Server 2003 x64.
I have installed GVP manually, when i have received message about unsupported OS in installer, i have changed field
[code]<Computer Type="Intel32bit"> to "IntelEM64T"[/code]
Then setup can support OS Win2003 x64.

good luck.