Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Vic on January 01, 1970, 12:00:00 AM

Title: CPD Server
Post by: Vic on January 01, 1970, 12:00:00 AM

Hi, all! I noticed a really interesting thing in CME if CPD Server is defined and NOT connected, it still will be used by OCS... Strange!

I am currently having problems with my Dialogic board. When I start CPD Server, it just loops forever trying to CoInitialize and then telling me that it has been ended successfully... Can someone please tell me what is going on?

Title: CPD Server
Post by: Mike Pola on January 01, 1970, 12:00:00 AM

Vic, chances are that you only defined voice virtual boards. Try defining both virtual boards and virtual voice boards.

Title: CPD Server
Post by: Vic on January 01, 1970, 12:00:00 AM

You are right :)
Btw, does anyone know of any site that is actually USING OCS 6.1?
I would really love to hear what kind of problems you had to deal with, also, how did you go about customizing both realtime and historical reports.

Thanks,
Vic