Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: manas on February 16, 2009, 07:01:01 AM

Title: Attach CallUUID filed in userdata section of call
Post by: manas on February 16, 2009, 07:01:01 AM

Is there a way i can attach AttributeCallUUID in the userdata section of a call through a  strategy ? We can do that for AttributeDNIS and AttributeANI through ANI[] and DNIS [] functions .

Title: Re: Attach CallUUID filed in userdata section of call
Post by: Fra on February 16, 2009, 10:04:49 AM

http://www.sggu.com/smf/index.php/topic,3210.0.html

Fra

Title: Re: Attach CallUUID filed in userdata section of call
Post by: victor on February 16, 2009, 10:31:16 AM

Just use KVP: UU_DATA, ABCDEFGHIJ

Title: Re: Attach CallUUID filed in userdata section of call
Post by: manas on February 17, 2009, 09:49:11 AM

I don't see UU_DATA KVP in user data section of any call in T-server logs. Is the KVP dependant on some option/configuration that i need to check in our enviornment? I see CallUUID key in Extensions list. Can i use ExtensionData [CallUUID] function and fetch this value.

Title: Re: Attach CallUUID filed in userdata section of call
Post by: Fra on February 17, 2009, 10:18:06 AM

UU_DATA is the name of the key in an Avaya T-Server, it may be slightly different for other T-Servers. And yes, if it's in the AttributeExtensions section, you can fetch it with ExtensionData['CallUUID'].

Francesco