Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: This guy on February 19, 2009, 09:10:40 PM

Title: .stg files
Post by: This guy on February 19, 2009, 09:10:40 PM

I don't know much about CC Pulse, but no one is taking owership of it but me.  I am being asked where the .stg files are.  Can anyone tell me.

Title: Re: .stg files
Post by: swa_p_nil on February 19, 2009, 09:14:42 PM

There is usually a network drive setup for this so that everyone can access it.

Title: Re: .stg files
Post by: cavagnaro on February 19, 2009, 09:52:05 PM

They are located where you define they should be in the CME application.
Under CME go to Applications and then go to options of the CCPulse application, then check the Storage option.

Now if you mean where are the stg files with the default reports, check the StatServer CD.

Regards

Title: Re: .stg files
Post by: cavagnaro on February 19, 2009, 11:03:38 PM

Hum..Up to 7.2 was c:\gcti\CCPulse+\StorageSamples, well always was that for me...