Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: ahdeshpande on February 23, 2009, 08:28:53 AM

Title: AttributeCallTYpe in genesys T-Server Log
Post by: ahdeshpande on February 23, 2009, 08:28:53 AM

Hello All,

I am trying to segregate ConnIDs based on Calltype values.
I am getting calltypes = 0 1 2 3 4

Can anybody help me in understanding the types more elaborately.
As I was knowing that CallType = 2 is an Incoming call.


Ash

Title: Re: AttributeCallTYpe in genesys T-Server Log
Post by: Fra on February 23, 2009, 09:21:16 AM

Unknown: 0
Internal: 1
Inbound: 2
Outbound:3
Consult:4

Fra

Title: Re: AttributeCallTYpe in genesys T-Server Log
Post by: Sylvainsjc on February 23, 2009, 09:41:02 AM

[img width=493 height=480]http://nsa05.casimages.com/img/2009/02/23/090223104428260262.jpg[/img]

Title: Re: AttributeCallTYpe in genesys T-Server Log
Post by: ahdeshpande on February 24, 2009, 07:02:35 AM

Thanks a tonn.. for the prompt response.

It is really useful.

Regards
ASh