Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: victor on March 12, 2009, 07:32:46 AM

Title: Licensing costs of Configuration SDK
Post by: victor on March 12, 2009, 07:32:46 AM

Hi,

I was wondering if someone could tell me the usual cost of "adapter" license one would need to develop an application that would add/delete agents and their skills.

Best regards,
Vic

Title: Re: Licensing costs of Configuration SDK
Post by: Steve on March 12, 2009, 10:52:24 AM

I doubt if anyone, except maybe someone from Genesys, would answer this. Most people would be breaching confidentality agrements between their companies and Genesys.

Title: Re: Licensing costs of Configuration SDK
Post by: cavagnaro on March 12, 2009, 04:13:37 PM

Yup, I can tell only that prices may vary from one customer to another.

Title: Re: Licensing costs of Configuration SDK
Post by: Adam G. on March 12, 2009, 05:58:57 PM

If you talk to the right person you can get the Config SDK (for development purposes only) for free. If the project\runtime is then used in production you have to pay for the license.

Title: Re: Licensing costs of Configuration SDK
Post by: victor on March 14, 2009, 06:30:51 AM

Wow, I think I just learned something new... Genesys prices are confidential? I remember seeing Price list for APAC, for example or for EMEA. Is it really confidential? I guess I better ask Paul :) Pavel, thanks!

Title: Re: Licensing costs of Configuration SDK
Post by: cavagnaro on March 14, 2009, 06:39:06 AM

Not the price list, but the prices each VAR gets ;)

Title: Re: Licensing costs of Configuration SDK
Post by: Adam G. on March 14, 2009, 08:23:12 AM

[quote author=victor link=topic=3959.msg17368#msg17368 date=1237012251]
Wow, I think I just learned something new... Genesys prices are confidential? I remember seeing Price list for APAC, for example or for EMEA. Is it really confidential? I guess I better ask Paul :) Pavel, thanks!

[/quote]

It wasn't Paul that told me....