Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: CTIgem on March 16, 2009, 07:47:15 PM

Title: CCPulse view
Post by: CTIgem on March 16, 2009, 07:47:15 PM

Is there a way to have collapsed view as a default view?

Thanks.

Title: Re: CCPulse view
Post by: cavagnaro on March 16, 2009, 07:57:52 PM

Don't add the agents to the AG. Is that whagt you mean?