Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: smol on March 30, 2009, 08:21:18 AM

Title: CCPulse Color
Post by: smol on March 30, 2009, 08:21:18 AM

Hi,

  I'm trying to change the graph colors in CCPulse based on a threeshold and a Action but I can only change the color in the table.

  Does anyone already changed the graph color (i.e. change Color of the WaitingCalls bar in red if value >10)?

Title: Re: CCPulse Color
Post by: persmen on March 30, 2009, 12:58:08 PM

Hi;

  CCPulse application does not let change color of graphic bars. Cause is (my opinion) graphic bars may be in any color. Bars color changes can be done in template. Threshold color changes only affect the grid area.