Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cavagnaro on April 04, 2009, 10:56:32 AM

Title: ETL DB move
Post by: cavagnaro on April 04, 2009, 10:56:32 AM

Hi guys,
Due to a disaster we had to move the ETL DB to another server as well as ODS. So now I can see that ODS is storing the chunks correctly, but ETL just keep thinking and thinking. ETL server has now a different name but the rest is equal. There was a lost of 2 hours of data. In ETL Assistand already changed the values of ODS source and verified againt Source table in ETL DB. But still nothing...any ideas? I don't see any error on ETL only that it keeps on the same PID forever...
Thanks

Title: Re: ETL DB move
Post by: GenesysNewbie on April 04, 2009, 03:29:19 PM

Could u post the log ? MAYBE i deal with teh same problem.

Good luck

Title: Re: ETL DB move
Post by: cavagnaro on April 04, 2009, 07:38:52 PM

Solved it, well actually there was never a problem. Patiente was the only thing needed.  ;D