Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: elek on April 17, 2009, 08:49:06 AM
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Hi All!
i wonder if there is a way to deploy any genesys components intended for solaris, on x86 platform instead of SParc? This is not for the production but for a lab, so i only need to make it work somehow.
ANy advice is appreciated.
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Hi,
Genesys usually supports MSWin2003 for x86 platform and for some components Linux as well. If you have received the installation DVDs from Genesys, you should have the right installation software for your os.
Cheers.
e.
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Thanks Ecki for your comments,
am i getting it right that Red Hat is going to be ok for me? And about a version, they are saying they support AS 3 and 4, shouldn't i be able to get those, do you think it will work on 5?
You know, i don't have expirience with genesys on unix at all, but will probably need to deal with it soon (on sparc servers). We don't have sparc servers in lab (only HP DL ... x86 servers), so looks like the only option i have is Linux.
And as i'm a newbie i would really appreciate some help with choosing a right version.
Thank you in advance fro help.
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Well, firstly what Genesys components do you want to install. Secondly, do you have licenses and thirdly, I would really recommend to attend at least general Genesys course before you start playing with this toy.
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no no, you misundestood me, i.e. i confused you saying i'm newbie :). i relatively expirienced with geensys (even GCP-CIV certified). I either have some UNIX expirience. What i'm lacking (and why i said i'm a newbie) is expirience of using genesys on Unix systems. Actually the main point of my post was to figure out wether it will work on x86 solaris, actually i could give it a try by myself, but decided to save some time.
As you kindly replied, i decided to get some more of your expirience by asking about Red Hat :))
So please don't worry about components, versions etc (unfortunately there are few avaiable for Linux at the moment:(( ). Moreover i'm already downloading Red Hat Enterprise Linux AS 4.
So that's about it for now, i guess, many thanks for your contribution. I'm going to deploy framework once i download the server and should i get in trouble, i'll definitely get back here.
cheers!
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No problem, sorry for misunderstanding you. Good luck with the framework installation.
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Hi elek,
Genesys doesn't support Solaris x86 and it won't work as binary format of Solaris x86 isn't compatible with Solaris SPARC. I saw a company offering kind of runtime module supporting Solaris SPARC binary code on Solaris x86 but...
If you want to get some experience with Genesys on Unix-like system then RedHat is the best way IMHO. You can use CentOS distribution if RedHat isn't available as that distribution is compiled from RedHat source code. I'm using it personally for my virtual machine and it works OK.
R.
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Hi Guys!
further to my topic, i'm now facing a problem chosing a proper oracle DBMS for the RedHat. I'm going to install 10gR2 on my RHEL AS4, from documentation it appears that it is supported, but i would appreciate if anybody confirm this or let me know the version which is 100% compartible.
And one more question, i was wondering if anybody tried to import configuration DB exported from oracle 9 on sparc solaris to the oracle DB server on x86 linux and succeeded? Is it possible at all?
And last but not least, i need to prepare a query to query LogDB on the oracle directly for the alarm history, but i still don't have an oracle :(
I've made this query for the MSSQL (by altering initial genesys request), can anyone kindly adjust it for the oracle please?
USE Genlog
select G_LOG_MESSAGES.ID, convert(char,TIMEGENERATED) as TIMEGENERATED, a1.ATTR_VALUE, a2.ATTR_VALUE problem_name, APPNAME, HOSTNAME, a3.ATTR_VALUE problem_description
from G_LOG_MESSAGES, G_LOG_ATTRS a1, G_LOG_ATTRS a2, G_LOG_ATTRS a3
where (G_LOG_MESSAGES.MESSAGE_ID = 4200) and (G_LOG_MESSAGES.PRIORITY = 5) and (a1.ATTR_NAME = 'CAT') and (a2.ATTR_NAME = 'AC_NAME') and (a3.ATTR_NAME = 'LM_TEXT') and (G_LOG_MESSAGES.ID = a1.LRID) and (G_LOG_MESSAGES.ID = a2.LRID) and (G_LOG_MESSAGES.ID = a3.LRID) and G_LOG_MESSAGES.TIMEGENERATED > convert(char,'2009-04-23')
order by TIMEGENERATED desc
GO
Many thanks in advance,
K.