Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: MRigney on April 17, 2009, 03:34:38 PM

Title: WFM DB Schema
Post by: MRigney on April 17, 2009, 03:34:38 PM

Does anyone have information on the WFM 6.5 DB schema? I would like to export the following information from WFM for import into a corporate time tracking system.

User ID, Schedule Date, Schedule Start Time, Schedule End Time

The preferred format would be:
Schedule date: 20090316
Schedule Start Date: 20090316 0800
Schedule End Date: 20090316 1600

Thanks in advance!
Mike

Title: Re: WFM DB Schema
Post by: Steve on April 20, 2009, 09:54:12 AM

Mike

I'll email the info I have.

Steve