Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: spanc on April 21, 2009, 04:57:34 PM

Title: EGain
Post by: spanc on April 21, 2009, 04:57:34 PM

Hi,
    I have heard that EGain Supports Co browse. Can anyone tell me how easy to make egain work?? is it compatible with genesys? which one is better kana or egain?
kindly clarify this....