Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: esemerson on April 28, 2009, 07:50:32 PM

Title: Moving from Nortel to Avaya
Post by: esemerson on April 28, 2009, 07:50:32 PM

We are considering tossing out an EOL nortel switch and going with Avaya.  Any big pros/cons?

Is it as simple as installing the new t-server app?

Thanks for reading!

Title: Re: Moving from Nortel to Avaya
Post by: Fra on April 29, 2009, 10:13:22 AM

Moving from a switch to another one like installing a TServer? lol

Title: Re: Moving from Nortel to Avaya
Post by: SisB on April 29, 2009, 10:21:26 AM

There are several differences and it is difficult to present a general pros/cons. It will depend greatly on your requirements too. I'd suggest you to start with Genesys T Server deployment guide for Avaya CM(?). And also there used to be one document outlining media servers and if the features are supported by Genesys or not; cannot recall now.
It is not that straightforward as just changing the T-Server.

Thanks

Title: Re: Moving from Nortel to Avaya
Post by: tomasz on May 06, 2009, 02:29:43 PM

I have a copy of G3 Tserver cookbook, unofficial document.

Download it at the link below.