Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: CTIgem on April 29, 2009, 07:20:17 PM

Title: GVP 7.6 EMPS question
Post by: CTIgem on April 29, 2009, 07:20:17 PM

Going thru docs and little confused.
Do I need to have a database for EMPS?
I thought you only need a database if you are plan to use reporting or EventC or netmon....

Thanks.

Title: Re: GVP 7.6 EMPS question
Post by: cavagnaro on April 29, 2009, 07:21:19 PM

No, you can use one, but it is not mandatory.

Title: Re: GVP 7.6 EMPS question
Post by: CTIgem on April 29, 2009, 08:08:22 PM

By reading, looks like EMPS is storing infomation via LDAP.

Title: Re: GVP 7.6 EMPS question
Post by: cavagnaro on April 29, 2009, 08:25:59 PM

Yep, that is true.

Title: Re: GVP 7.6 EMPS question
Post by: CTIgem on April 29, 2009, 08:26:10 PM

On the EMPS settings, EMPS Operating mode, it could be "Standalone" or "No framework".
What's the different between the two?

Thanks.