Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: imaki on May 07, 2009, 11:41:40 AM

Title: Hyperion designer install
Post by: imaki on May 07, 2009, 11:41:40 AM

Hi, have anybody tried to install the Designer on a workstation where the user would not have local admin rights? It seems, that the designer does not find the license key in such case. Any solutions known to that??

Title: Re: Hyperion designer install
Post by: cavagnaro on May 07, 2009, 02:09:18 PM

Install as admin and then use as normal user?

Title: Re: Hyperion designer install
Post by: René on May 07, 2009, 03:44:08 PM

imaki,

read my post in this thread - http://www.sggu.com/smf/index.php/topic,3032.0.html.

R.

Title: Re: Hyperion designer install
Post by: imaki on May 08, 2009, 11:26:34 AM

OK, thanks. That got to be the case:

[quote]Hi,

I've already met this issue. Problem is that Hyperion installer stores entered serial number in Windows registry under current user's branch (HKCU - HKEY CURRENT USER) = only used under which account the installation was done can start the application.

If you have single user host (1 person using 1 PC only) then easier way is to give that user administrator permissions for a while and do the installation under user's account. If several users are sharing the same machine then you need to do following:

1. Install Hyperion using administrator account
2. Start the application and stop it after it initializes successfully
3. Export registry branch "HKEY_CURRENT_USER\Software\Brio Software"
4. Log as standard user and import exported registry keys.[/quote]