Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: guest on May 08, 2009, 10:02:57 AM

Title: Strategy & S/R
Post by: guest on May 08, 2009, 10:02:57 AM

I  need to pull a list of strategy and subroutine  from cfg DB.  When i try for cfg_script it shows both strategy and s/r with type=5 . ANy other table where i can pull the info.

Title: Re: Strategy & S/R
Post by: catanirex on May 08, 2009, 11:21:14 AM

Have you tried cfg_flex_prop?

Title: Re: Strategy & S/R
Post by: guest on May 08, 2009, 01:21:57 PM

from cfg_flex_prop  i ca pull out all the route points and extension where a strategy is loaded and which strategy is loaded in each case.This would not give me any details on s/r .

Title: Re: Strategy & S/R
Post by: SisB on May 08, 2009, 03:22:08 PM

You can use cfg_flex_prop in combination with cfg_script.

There would be a key in Annex of the scripts called 'type' which can indicate if it is strategy or subroutine.

Thanks