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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: bogdan on May 13, 2009, 09:44:43 AM

Title: ListGetDataCfg from Statistical Table
Post by: bogdan on May 13, 2009, 09:44:43 AM

Hello,

Does anyone know how to get the parameters defined in a Statistical Table (Annex tab)?
I want to create a dynamic schedule for all agentgroups defined, for example I'm looking to overwrite some parameters if the the isSpecialDay condition returns true.

Regards

Title: Re: ListGetDataCfg from Statistical Table
Post by: kubikle on May 13, 2009, 09:07:02 PM

I didn't hear about any strategy function that can do it (by the way if you look inside compiler.dat file, part of IRD installation - may be there are underwater ways to get it - GetObjectProperty).

Most likely you have to use DataBase Access object to go directly into config server's database for those data.

Regards

 

Title: Re: ListGetDataCfg from Statistical Table
Post by: Fra on May 19, 2009, 08:48:29 AM

Kubikle is right;  by using a DAP against the config database I managed to get some parameters from the cfg_stat_day for instance.

Fra