Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Ramkumar_TPS on May 21, 2009, 09:45:33 AM

Title: How to map T-Server
Post by: Ramkumar_TPS on May 21, 2009, 09:45:33 AM

Hi,

i've some doubts.

How to map a switch with T-Server ?

Can a T-Server map with multiple switches ?

S. Ramkumar

Title: Re: How to map T-Server
Post by: ecki on May 21, 2009, 10:53:24 AM

Hi,

T-Server is connected to Switch using CTI link based on proprietary switch communication protocol.
One T-Server can be connected only to one switch, however multiple T-Servers could be connected to one switch if the switch supports it.

Cheers.

Title: Re: How to map T-Server
Post by: Ramkumar_TPS on May 21, 2009, 11:01:42 AM

Thank you ecki.