Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Mat on May 22, 2009, 12:50:26 PM

Title: Sound Actions
Post by: Mat on May 22, 2009, 12:50:26 PM

Hi friends

Sommebiody Can Help me with my problem. I need to create an Sound Action.

I Wrote theese but I have a time out

Set SoundObject =
CreateObject("GsSampleTEObjects.GsActionSoundObject")
CreateObject("GsSampleTEObjects.GsActionFSObject")
SoundObject.PlaySoundFile ("C:\dramatic_chord.wav") :'(

Title: Re: Sound Actions
Post by: tony on May 22, 2009, 01:49:11 PM

To enable sounds in CCPulse, you need to install add-ons (.dll) when installing the Application on the Desktop...

Check your CCPulse Help>Action Wizard for details.

Tony

Title: Re: Sound Actions
Post by: cavagnaro on May 22, 2009, 05:53:47 PM

You can find the DLL source (VB) in the CCPulse folder