Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: JJR on June 02, 2009, 05:41:47 AM

Title: Editing CCPulse view
Post by: JJR on June 02, 2009, 05:41:47 AM

Hi,

Could any one of you explain how to edit the already existing views.we need to add few more fields to existing views. Is there any way to edit views without creating it from begening..

Thanks...

Title: Re: Editing CCPulse view
Post by: catanirex on June 02, 2009, 05:54:46 AM

Starting all over again is the CCP-way...

But if you need more columns you can modify the template that the viwe is base on. Add more columns in that template, save changes. Next time when you open the view you will have the new columns.

But if you need more object, start all over again