Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: jingoi on June 06, 2009, 08:13:58 AM

Title: Call routing issue
Post by: jingoi on June 06, 2009, 08:13:58 AM

Call pss from IVT TO CTI then unable to land at holdig queue or at any agent,call loop back to IVR ..ANY SUGGESTON

Title: Re: Call routing issue
Post by: cavagnaro on June 06, 2009, 06:25:53 PM

What¡¡¡? No logs, no valid call flow, come on! What kind of help do you expect?