Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: AvianSun on June 09, 2009, 11:37:01 AM

Title: Modifying a Default Folder selection in Config Manager (7.6)
Post by: AvianSun on June 09, 2009, 11:37:01 AM

Hello all,

I am currently trying to modify the default folder selected when you attempt to add a skill to a user.

By default this seems to be:
Configuration/Resources/Skills

I would like it to be:
Configuration/Resources/Skills/Live Skills

Does anyone know how I can achieve that?
I have been unable to find anything within the documentation or the supplementary documentation drafted by Tony on these forums.

Any advice or information would be greatly appreciated.
Thanks!

Title: Re: Modifying a Default Folder selection in Config Manager (7.6)
Post by: cavagnaro on June 09, 2009, 03:58:06 PM

I don't think that is possible, it is hardcoded and by logic selects the default folder.

Title: Re: Modifying a Default Folder selection in Config Manager (7.6)
Post by: AvianSun on June 09, 2009, 07:30:55 PM

Well, worth a shot.

Thanks Cav!