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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: ferry on June 10, 2009, 12:30:57 PM

Title: URS and Web Services
Post by: ferry on June 10, 2009, 12:30:57 PM

Hi all,

I have a problem invoking a web service from URS 7.6.100.05. My web service has two parameters (two key-value pairs). In the xml log I would expect the SOAP request to show as

... <servicename><key1>value1</key1><key2>value2</key2></servicename> ...

In fact the xml log shows the request sent to the web server is

... <servicename><key1>value1,key2=value2</key1></servicename>

Does anyone know if this is a known problem?

Thanks,
Ferry

Title: Re: URS and Web Services
Post by: kubikle on June 10, 2009, 05:04:11 PM

Hi Ferry,

Very likely it can be known problem claimed to be fixed in 7.6.100.06.
It was related with using underscore ('_') in names of parameters and results very similar to yours broken SOAP request.