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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kashok on June 15, 2009, 07:16:50 PM

Title: ADDP-Can some one explain me about this
Post by: kashok on June 15, 2009, 07:16:50 PM

Hi,
  Can someone explain me what ADDP is. As far as i know it's advance disconnect detection Protocol which helps you detect Tserevr/Client Detection. Is that the only thing it does. Or does it included any Recovery Mechanism. 

    I'm running a client(coded using Desktop toolkit 7.2-java) which is often getting disconnected. So i enabled ADDP. Today i got ADDP error and  it started closing the socket connections.  And  it tried to reconnect. Can anyone tell how to handle this

Thanks
Ashok

Title: Re: ADDP-Can some one explain me about this
Post by: René on June 16, 2009, 08:23:15 PM

Hi,

As you wrote in your first paragraph ADDP protocol is used to detect disconnection. It doesn't come with any recovery mechanism it just help you to detect disconnection.

I would say you application behaves correctly as it has to try re-open connection once it detects existing connection was dropped.

If you're interested in details about ADDP (how it works, configuration etc.) you can download Technical Tutorial #11 from Genesys Technical Support website.

R.