Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Boy on June 18, 2009, 06:06:49 AM

Title: SIP server 8.0 licencing
Post by: Boy on June 18, 2009, 06:06:49 AM

[b]Hi,
I did some tests in my lab with Genesys SIP server 7.6 and after I try to migrate to SIP server version 8.0, with the same license file. I got a message in SIP server log :
08:40:59.968 Std 07100 Licensing violation is identified, the violation type License server does not support this version of this feature Feature:      tserver_sdn

In Flex LM log file:
8:40:59 (genesys.d) DENIED: "tserver_sdn" TServer_SIP_800@vbs-genesys2  (9999 licenses) (License server does not support this version of this feature (-25,334))

In Licence file there is :
FEATURE tserver_sdn genesys.d 7.0 28-feb-2010 999999 D3679600BE65 \
NOTICE="ELSIS (ELSIS) Demo" SIGN=FBEED0E615E2

Does it mean that i need to upgrade license?
Thanx.

Title: Re: SIP server 8.0 licencing
Post by: cavagnaro on June 18, 2009, 06:11:10 AM

Did you upgrade FlexLM?

Title: Re: SIP server 8.0 licencing
Post by: Boy on June 18, 2009, 06:23:21 AM

FlexLM is version 9.5. Do I need to upgrade?

Title: Re: SIP server 8.0 licencing
Post by: Timur Karimov on June 18, 2009, 08:27:07 AM

U need the "FEATURE tserver_sdn genesys.d 8.0" string in u license file.

P.S At the end of 2009 Genesys bid fair to remove the dependence from Flexlm for license support of their product.

Title: Re: SIP server 8.0 licencing
Post by: Boy on June 18, 2009, 09:48:46 AM

Thanks,
I will try to upgrade.

Title: Re: SIP server 8.0 licencing
Post by: Dionysis on June 19, 2009, 02:25:11 AM

Upgrading FlexLM will not fix this issue, you need an upgraded license file.  email order management at genesys and have them provide a new file.

Also, be careful if you use ISCC as you will need a special v8 version of this license aswell.