Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: JJR on July 09, 2009, 05:58:35 PM

Title: Error code 40 in smartphone
Post by: JJR on July 09, 2009, 05:58:35 PM

Hi,

Users are reporting as they are getting error code 40 (No more licences). I have verified in CME and sufficient licences are available. User is accessing smartphone for a long. once in a while user are having this problem. What could be the reason and how to over come this permently.

your help is appreciated.

Thanks
JJR

Title: Re: Error code 40 in smartphone
Post by: nishantank on July 10, 2009, 05:33:34 AM

What are the license KVPs in the TServer option?