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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Karthik on July 10, 2009, 07:47:16 AM

Title: can a call get destructed twice with same conn ID ?
Post by: Karthik on July 10, 2009, 07:47:16 AM

Hi Guys,

I need a small clarification here. Can you please help ?

Before I proceed, Let me tell you that am talking about a intersite calls...Switch A to Switch B
My first question is...will a call Id change at any point ? if yes when ?
and secondly.....can a call get destructed twice with same conn ID ?

I have an instance here below which happened recently and I was a bit confused.

Original CONN ID : xxxxxxx1a6fd8390
Transfer CONN ID : xxxxxxxd22a578c8

@14:15:39.0997 {tscp.call {destructed} {uuid 01FNL7MDKKD219DN25KEQ35AES1N9MPF} {connection-id 00aa01ad22a578c8} {call-id 12350}}

@14:38:41.4840 {tscp.call {destructed} {uuid 01VK9KGRBGD0R2AP25M283TAES2AVTCE} {connection-id 00aa01ad22a578c8} {call-id 13057}}

CALL ID's :

AttributeConnID xxxxxxx1a6fd8390
AttributeCallID 12350
AttributeCallType 2

AttributeConnID    xxxxxxxd22a578c8
AttributeCallID    13057
AttributeCallType    2

thanks for all your help in Advance!

Cheers
Karthik