Genesys CTI User Forum
Genesys CTI User Forum => Business Side of Genesys CTI => Genesys-related Job Opening Announcement => Topic started by: Genesys CTI Forum Administration Team on July 10, 2009, 09:53:02 AM
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[u]Overview:[/u]
Genesys Test Engineer – Scotland – 3 month rolling contract.
Test engineer working for a Global household name, working on their new system releases and core contact centre projects.
Responsibilities include:
· Testing Genesys 7.6
· Test of SBR, SIP, GVP
· Working with the test team and engineers in actioning config changes
· Liaison with internal teams and management in assessing core system performance
Essential Skills required:
· Contact centre experience, testing of Genesys solutions
· Appreciation of the Genesys product set (experience of all products not necessary) – Inbound, Outbound, E-mail, Reporting, GVP, WFM, SIP server
· Excellent manual test appreciation – any relevant qualifications are desirable
· Excellent analysis and fault finding skills
· Excellent client facing/liaison experience
· Excellent written skills to compile reports and documents
For more information, or to apply, please contact Jenny Woodcock on +44 (0) 20 3326 4106 or [email]jenny.woodcock@parallelconsulting.com[/email]