Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Calum on January 01, 1970, 12:00:00 AM

Title: Genesys Courses
Post by: Calum on January 01, 1970, 12:00:00 AM

I'm certified in 5.1 CGE anyone taken the MOV course at Genesys University yet?

Title: Genesys Courses
Post by: Vic on January 01, 1970, 12:00:00 AM

MOV course is alright; however, you need to get G6.1 CGE before you can service Genesys products.

Title: Genesys Courses
Post by: Calum on January 01, 1970, 12:00:00 AM

No such thing as CGE 6.1 I am told that completeing this program certifies me in 6.

Title: Genesys Courses
Post by: Vic on January 01, 1970, 12:00:00 AM

Sorry I just took a look at their website and you are right MOV is all that you need to get your certification up in order... My fault! :((((