Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: lekie on July 14, 2009, 05:48:23 AM

Title: hyperion problem
Post by: lekie on July 14, 2009, 05:48:23 AM

Hi All,

  I added a new report group but it is not showed up on display page. There is data in report.

Thank you in advance
Lekie

Title: Re: hyperion problem
Post by: cavagnaro on July 15, 2009, 02:47:17 AM

You have to drag the elements to the report in order to show up, by the default the page will be blank unless you add something.

Title: Re: hyperion problem
Post by: lekie on July 15, 2009, 05:13:57 AM

yes i added date_time into report group already but still didn't show up.

Title: Re: hyperion problem
Post by: cavagnaro on July 15, 2009, 06:09:15 AM

Can you post a screenshot of what is missing according to you?

Title: Re: hyperion problem
Post by: tony on July 15, 2009, 08:59:13 AM

You will need to make sure that you have added the [i]date_time [/i] and any other elements into the Request Section of your Query...

[quote author=lekie link=topic=4459.msg19797#msg19797 date=1247634837]
yes i added date_time into report group already but still didn't show up.
[/quote]

T