Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Victor on January 01, 1970, 12:00:00 AM

Title: ? in CCP
Post by: Victor on January 01, 1970, 12:00:00 AM

Hello,

does anyone know the reason for a [?] next to the agent status? I know this happens if you do not define the place for that person, but in this case place was defined. What makes problem even more interesting, if you click on the agent, his current status and statistics will be shown in the right window (CCP 5.1.070)

Anyway to fix that problem?
Thanks,
Vic

Title: ? in CCP
Post by: Oscar Jaen on January 01, 1970, 12:00:00 AM

I had a problem similar sometime ago, well, i killed statserver
and started again and the problem was solved