Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Kirill on July 30, 2009, 09:20:19 AM

Title: HA Reporting
Post by: Kirill on July 30, 2009, 09:20:19 AM

Hi everybody!
I have a question about HA Reporting: What should i do with ETL Runtime?
I have two different host with HA Stat Servers, HA DataSourcers, but i dont know what to do with ETL Runtime. Is it ok to setup two different ETL Runtime? And what connections i need to create?

Thanks.

Title: Re: HA Reporting
Post by: mark on July 30, 2009, 09:26:26 AM

From what I remember, you can have a 2nd ETL runtime, however, you should never have the 2 running at the same time. So you would not have HA ETL. It would be a manual process to stop and start the backup server.

For some reason my mind is telling me to warn you about patching backup ETL runtime, I think it enables the app in SCI by default or something, but I can't remember fully!