Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: pspenning on August 04, 2009, 01:31:21 PM
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Good Day Everyone,
I am seeing the strangest behavior within WFM Config Utility and wondered if anyone else has seen this before and if there is any good cure...
Under Activities, I will choose an Activity under the organization. This is where I see the three tabs labeled Skills, Statistics, and Agents. When I look at each Tab I notice that statistics are shown under the tab labeld Skills and Skills are shown under the Statistics tab. I can then click on 'Organization' under the 'Configuration' tree in the upper left of the screen to force a "Refresh" of the screen and then go back to Activitie and everything looks normal. But when I start to switch between tabs the data gets messed up again. This is just one of the examples of data getting mixed between the tabs. There are other areas where it does this.
Has anyone seen this before? I am about to delete Temp Files to see if there is some corruption there...
The problem seems to be computer specific because I am not seeing this on my pc but rather a co-workers PC.
Any thoughts?
Thanks,
Perry